A WhatsApp receptionist that already knows orthopaedics.
"I twisted my knee playing football, can someone see me this week?" "Do I need a GP referral?" "Should I bring my MRI?" Your agent answers these on your clinic's WhatsApp at any hour, sends each request to the right kind of appointment, and passes it to your reception team ready to confirm.
Test it before you connect anything. Then the AI answers up to 200 patient messages free within 7 days, no card. Plans from US$99 a month, billed in US dollars.
Prefer to talk first? Book a 15-minute call.
Example conversation. Your agent uses your practice's details.
Already trained
What it knows about orthopaedics on day one
The questions a orthopaedic clinic hears every day are written in before you start. You add what only your practice knows.
Injury or long-term pain
It tells a recent injury apart from joint pain that has been building for months, and routes each to the appointment type and consultant you list, like sports injuries, spine, hand or joint replacement.
Scans from somewhere else
Patients who already had an X-ray or MRI get your exact instructions for sending the images or report.
Referrals and claims
It asks whether the patient has a GP referral when your clinic needs one, and flags injuries from work or a road traffic accident so your reception team handles the paperwork.
Cast checks and post-op appointments
Patients with a cast, splint or recent surgery are routed to the follow-up schedule you set, not treated as new patients.
Injection and procedure instructions
It sends your written instructions for joint injections and procedures word for word, and tells the patient to confirm with the team if unsure.
"Do I need surgery?"
It never answers that. It says the consultant decides after an examination and offers to request a consultation.
Physiotherapy appointments
If you have physiotherapy in house, it collects physio requests and passes them to the right diary, with the referral details your physios need.
Where it stops
Warning signs go to a human, not a chatbot
Your agent stops the booking, tells the patient to call 999 or go to A&E now, and flags the conversation to your team.
- A bone pushing through the skin, or a limb badly bent after an injury
- A hand or foot that is numb, cold, pale or blue, especially under a cast or splint
- Pain under a cast that keeps getting worse
- Back pain with new loss of bladder or bowel control, or numbness in the groin
- A hot, red, swollen joint with a high temperature
- Calf pain and swelling, chest pain or sudden shortness of breath after surgery or while in a cast
- Your consultants and their focus (sports injuries, spine, hand, foot and ankle, joint replacement)
- Appointment types you offer, with self-pay prices or insurer notes
- Whether patients need a GP referral, and what you need for work injury and road traffic accident cases
- How patients send X-rays and MRIs from elsewhere
- Your instructions for injections and procedures
- Your follow-up schedule for cast checks and post-op appointments
- Your out-of-hours line
Your part
You fill in the blanks. That's the setup.
Everything specific to orthopaedics is already written. What's left is what only you know. Skip any of it and your agent says "let me check with the team" instead of guessing.
How it works
Pick it, test it, connect it
Open the orthopaedics agent
It loads already trained for your specialty. No forms before you see it.
Test it like a patient
Ask it what your patients ask. Change anything by telling it in plain words.
Connect your WhatsApp
Link the number your patients already use. The AI answers up to 200 patient messages free within 7 days, no card, then you pick a plan.
FAQ
Questions orthopaedic clinics ask us
Will it tell a patient whether their injury is a fracture?
No. ClinicConvo never diagnoses or reads images. It collects the request and your consultant decides after the examination. Emergency warning signs go straight to 999 or A&E.
Can it handle insured patients and road traffic accident cases?
It collects the insurer's name, flags work injury and road traffic accident cases, and gathers the details your reception team asked for. It doesn't check cover, pre-authorisation or claims.
Can patients send photos of their X-rays?
Your agent won't comment on images. It tells the patient how your clinic wants scans sent and that the consultant will review them at the appointment.
Does it book directly into our diary?
By default no. It passes a complete request to your reception team, who confirm in your own system. Auto-booking is opt-in.
Your orthopaedics agent is ready. Try it.
Test it with your own questions before you connect anything. Then the AI answers up to 200 patient messages free within 7 days, no card. Plans from US$99 a month, billed in US dollars.
Try the orthopaedics agentOther specialties