A WhatsApp receptionist that already knows ophthalmology.
"Can I get an eye exam this week?" "Do you take my vision plan?" "Can I drive after dilation?" Your agent answers these on your practice's WhatsApp at any hour, using your own instructions, and hands a ready request to your front desk. Sudden vision changes go straight to emergency care.
50 messages free, no card. Test it before you connect anything.
Example conversation. Your agent uses your practice's details.
Already trained
What it knows about ophthalmology on day one
The questions a eye practice hears every day are written in before you start. You add what only your practice knows.
Routine exam or medical visit
It tells a routine eye exam or glasses check apart from a visit for a problem, like dry eye or a follow-up on glaucoma, and routes each to the visit type you list.
Vision plan or medical insurance
It asks which one the patient plans to use and answers with your own policy, so the front desk isn't surprised at check-in.
Dilation instructions
Patients get your exact dilation text before the visit, like whether to bring a driver or sunglasses. It never makes up its own.
Contact lens patients
It sends your instructions for lens wearers before an exam and routes prescription copy requests to your team.
Cataract and LASIK consults
It collects consult requests and answers with your listed prices or "price at consult". It never says whether someone is a candidate.
Glasses and optical
It answers your optical shop hours and passes order status and pickup questions to the right person.
Recalls
When a patient replies to your recall or asks if an annual or diabetic eye exam is due, it passes the request to your front desk.
Where it stops
Warning signs go to a human, not a chatbot
Your agent stops the booking, tells the patient to call emergency services or go to the ER now, and flags the conversation to your team.
- Sudden loss of vision, or a dark curtain or shadow over part of the vision
- A sudden shower of new floaters or flashes of light
- A chemical splashed in the eye
- An eye that was hit or cut, or something stuck in the eye
- Severe eye pain with redness, headache, nausea or halos around lights
- Sudden double vision, or a face drooping or weakness on one side
- Your doctors and optometrists and what each one sees
- Visit types with prices, and how you handle vision plans versus medical insurance
- Your dilation instructions and your instructions for contact lens wearers
- Cataract and LASIK consult details and prices
- Optical shop hours and who handles glasses orders
- Your usual timing for annual and diabetic eye exams
- Your local emergency number and after-hours line
Your part
You fill in the blanks. That's the setup.
Everything specific to ophthalmology is already written. What's left is what only you know. Skip any of it and your agent says "let me check with the team" instead of guessing.
How it works
Pick it, test it, connect it
Open the ophthalmology agent
It loads already trained for your specialty. No forms before you see it.
Test it like a patient
Ask it what your patients ask. Change anything by telling it in plain words.
Connect your WhatsApp
Link the number your patients already use, then pick a plan. 50 messages are free, no card.
FAQ
Questions eye practices ask us
Will it tell patients whether they need glasses or surgery?
No. ClinicConvo never assesses vision or eye symptoms. It collects the request, and the doctor decides at the exam.
What if someone writes about sudden vision loss at night?
Your agent tells them to call emergency services or go to the ER now and flags the conversation to your team. It doesn't try to judge how serious it is.
Can it answer vision plan questions?
It answers with the policy you write, like which plans you take. It does not verify coverage: your front desk does that.
Does it replace our recall system?
No. Keep sending recalls the way you do now. When patients reply on WhatsApp, it answers and passes the request to your front desk, and every conversation becomes a contact in the CRM included in your plan.
Your ophthalmology agent is ready. Try it.
Test it with your own questions before you connect anything. 50 messages free, no card.
Try the ophthalmology agentOther specialties