A WhatsApp receptionist that already knows ENT.
"My son keeps getting ear infections, do you do ear tubes?" "Can I get a hearing test?" "Do I stop my allergy pills before testing?" Your agent answers these on your practice's WhatsApp at any hour, using your own instructions, and hands a ready request to your front desk.
50 messages free, no card. Test it before you connect anything.
Example conversation. Your agent uses your practice's details.
Already trained
What it knows about ENT on day one
The questions a ENT practice hears every day are written in before you start. You add what only your practice knows.
Ears, nose or throat
It routes ear, sinus, throat, voice, allergy, snoring and dizziness requests to the visit type and doctor you list, and asks the child's age when a parent writes.
Hearing tests and hearing aids
It separates audiology requests from doctor visits, and answers hearing aid questions with your own pricing and trial policy.
Allergy testing prep
Before allergy testing, it sends your exact instructions about which medicines to pause, word for word. It never gives its own list.
Allergy shot schedule
It answers your shot hours and walk-in rules so patients on shots don't have to call.
Referrals from pediatricians and primary care
It asks whether the patient has a referral when your practice needs one and reminds them to bring it.
Tonsil and sinus surgery follow-up
Patients after surgery are routed to your post-op schedule, and any bleeding goes straight to emergency care.
Sudden hearing loss
When someone writes that they suddenly lost hearing in one ear, it flags the conversation to your team as urgent instead of offering a routine slot.
Where it stops
Warning signs go to a human, not a chatbot
Your agent stops the booking, tells the patient to call emergency services or go to the ER now, and flags the conversation to your team.
- Trouble breathing, noisy breathing, or swelling of the lips, tongue or throat, for example after an allergy shot
- Can't swallow, drooling, or can't open the mouth
- Bleeding from the mouth or nose after tonsil, adenoid or sinus surgery
- A nosebleed that is heavy or won't stop
- Swelling of the face or neck that is spreading fast, with fever
- A button battery or magnet in the nose or ear
- Your doctors and audiologists and what each one sees, including children
- Visit types with prices (ear, sinus, throat, hearing test, allergy testing, sleep)
- Your allergy testing prep and allergy shot hours
- Hearing aid pricing and trial policy
- Whether patients need a referral
- Your post-op follow-up schedule for tonsil, ear tube and sinus surgery
- Your local emergency number and after-hours or urgent line
Your part
You fill in the blanks. That's the setup.
Everything specific to ENT is already written. What's left is what only you know. Skip any of it and your agent says "let me check with the team" instead of guessing.
How it works
Pick it, test it, connect it
Open the ENT agent
It loads already trained for your specialty. No forms before you see it.
Test it like a patient
Ask it what your patients ask. Change anything by telling it in plain words.
Connect your WhatsApp
Link the number your patients already use, then pick a plan. 50 messages are free, no card.
FAQ
Questions ENT practices ask us
Will it tell parents whether their child needs ear tubes?
No. ClinicConvo never diagnoses or recommends treatment. It collects the request and your doctor decides at the visit.
Can patients send photos of their throat or ear?
Your agent won't comment on photos. It says the doctor needs to see it in person and offers to request a visit.
What happens with bleeding after a tonsillectomy?
Your agent tells the patient or parent to call emergency services or go to the ER now and flags the conversation to your team. It gives no care advice.
Can it handle hearing aid questions?
Yes, with the pricing and trial policy you write. Questions about fitting or settings go to your audiology team.
Your ENT agent is ready. Try it.
Test it with your own questions before you connect anything. 50 messages free, no card.
Try the ENT agentOther specialties