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WhatsApp chatbots for clinics: 9 tools compared

Published 16 October 2026 · Every vendor page read on 16 October 2026
By the ClinicConvo team, who make one of the tools below

For most clinics, the choice comes down to three kinds of tool. Hospital systems such as Bot MD integrate deeply with medical records but are sales-led and unpriced. General WhatsApp platforms such as Respond.io, Wati, AiSensy, SleekFlow, Manychat and Landbot cover many channels and integrations, but you build and train the agent, and the AI is often a higher plan or a separate charge. Clinic-only tools such as ClinicConvo open already trained for healthcare at a lower price, with fewer integrations. A do-it-yourself build with n8n is cheapest in software and most expensive in your time.

We make ClinicConvo, one of the nine tools below, so weigh this page knowing that. To keep it useful anyway, every fact about another product comes from that vendor's own website or help center, read on 16 October 2026, with a link to the page. Prices are in the currency the vendor showed us. "Not found" means we did not find it on the pages we read, not that the product lacks it. None of the nine states HIPAA compliance or offers a business associate agreement on the pages we read. Where ClinicConvo is weaker, we say so.

Quick picks

• A hospital or clinic chain that needs the bot to write into its records system: Bot MD, if you are in its markets (Singapore, Malaysia, Indonesia, the Philippines, Hong Kong).
• A clinic that answers patients on many channels and has a CRM such as HubSpot or Salesforce: Respond.io or SleekFlow.
• A clinic whose main job is WhatsApp campaigns and reminders at volume: Wati or AiSensy.
• A practice whose patients mostly come from Instagram: Manychat.
• A practice with someone technical who wants full control: n8n with OpenAI or Gemini.
• A practice that wants patient questions answered tonight, by an assistant already trained for its specialty, without building anything: ClinicConvo.

The nine tools side by side

Sources for each row are in the sections below and in the source list at the end.

What it costs to get AI answering on WhatsApp

Headline prices hide where the AI sits. This is the lowest published monthly price at which each tool's AI answers patients on WhatsApp, before WhatsApp message fees:

Since October 1, 2026, Meta charges for replies to patients too, after 1,000 free a month per number: about US$ 0.0034 per reply in the US and Canada and US$ 0.022 in the UK. Our WhatsApp Business API pricing guide has the details.

What a clinic chatbot should do, and how to check

• Booking. A patient writes "I want to see a cardiologist" at 11 pm. A good assistant checks your real calendar, offers open times, takes the name, and either books or hands a ready request to your front desk. Ask whether the tool reads your calendar directly, through a connector such as Zapier, or only sends a booking link.
• Reminders. Reminders before the appointment cut no-shows (see what the trials show). Ask whether a patient can reschedule or cancel by replying, and whether reminders count as paid template messages.
• Documents. Patients send insurance cards and lab results. Ask where those files go, how long they are kept, and whether the AI tries to interpret them. It should not.
• Everyday questions. Parking, fees, "do you take my insurance": these should come from your own information, not the AI's guesses.
• Emergencies and symptoms. Text the tool "I have chest pain" during the trial. It should tell the patient to call emergency services and alert your team, not reassure or triage. Our Patient Messaging Standard lists twelve such tests.

The tools one by one

Bot MD

Bot MD sells "Healthcare AI Agents that automate patient engagement across WhatsApp, Messenger, Viber, LINE, Telegram, SMS, and Web" and says it is "built for hospitals and clinics across Asia-Pacific and beyond" (Bot MD, about; demo). Its agents cover FAQs, scheduling that "checks live availability" in connected systems, pre-admission, remote monitoring and surveys (Bot MD, AI agents). It names integrations with Plato, Hummingbird, BizBox and Origin (integrations) and states it is "ISO 27001, ISO 27017, ISO 27018, and SOC 2 certified" (security). There is no public price and no self-serve sign-up: pricing is "scoped to your hospital" in a demo.

Respond.io

An omnichannel inbox with AI agents and many channels, from US$ 99 a month; AI agents are included from Growth, US$ 199, and "WhatsApp fees are not included" (Respond.io, pricing). It names Google Calendar, Calendly and Cal.com (integrations), states ISO 27001 and GDPR (security), and says of itself that "it is not a clinical records system" (medical clinics). More in our Respond.io alternatives guide.

AiSensy

A WhatsApp marketing and engagement platform with a free plan and paid plans from US$ 45 a month. The AI Chat Agent is "Purchased separately on top of any plan" at US$ 50 a month for 1,000 AI messages (AiSensy, pricing), and its FAQ says the agent "responds in English only" for now (AI agents). Its healthcare page lists booking, reminders and report delivery (healthcare). More in our AiSensy alternatives guide.

Wati and Astra

A WhatsApp Business API platform from US$ 69 a month plus message fees, with a separate AI agent product, Astra, from US$ 99 a month (Wati, pricing; Astra, pricing). Calendly connects directly; Google Calendar works through Pabbly Connect or Zapier (Wati help). Its trust center lists SOC 2, ISO 27001 and GDPR (trust center). Its healthcare page says "WhatsApp is HIPAA compliant" (healthcare); Meta's terms say the platform is not. More in our Wati alternatives guide.

SleekFlow

SleekFlow unifies WhatsApp, Instagram, Messenger, SMS, live chat, email and calls, with an AI agent product, AgentFlow, included from the Pro plan (SleekFlow, pricing). On its US page, plans were US$ 69, 139 and 349 a month (US$ 49, 109 and 279 billed yearly), with WhatsApp number hosting at US$ 15 a month and per-message fees on top. Its enterprise page lists "Appointment booking, triage, and follow-up" for healthcare (enterprise). Calendly connects through Zapier or Make (SleekFlow blog). Its trust center states SOC 2 Type II, ISO 27001:2022 and ISO 42001 (trust center).

Manychat

Manychat automates conversations on Instagram, WhatsApp, TikTok and Messenger (Manychat). Under its pricing model introduced on March 2, 2026, WhatsApp starts on Pro at US$ 39 a month (US$ 29 billed yearly) for 2,500 active contacts, and the free plan does not include WhatsApp (Pro plan; Free plan). WhatsApp templates are paid from a Manychat Wallet (WhatsApp pricing guide). We found no healthcare features and no calendar integration on its integrations page (integrations). It states ISO 27001, SOC 2 Type II and ISO 42001 (security).

Landbot

A no-code builder for chatbots and AI agents on web and WhatsApp (Landbot). Its healthcare page lists booking, reminders and transferring urgent queries to medical staff (healthcare). On the page we saw, the WhatsApp plan was €160 a month with 500 AI chats, extra AI chats €0.10 each, and Meta's fee passed through (pricing). One limit for clinics: its Calendly block "is compatible with Web only" and "does not work on WhatsApp or Facebook Messenger" (Landbot help).

n8n with OpenAI or Gemini

n8n is a workflow automation platform "for technical teams" (n8n). You can build a WhatsApp assistant from its AI Agent node, a chat model such as OpenAI or Gemini, the WhatsApp Business Cloud node and trigger, and the Google Calendar node, which can check whether "a time-slot is available" (WhatsApp node; Google Calendar node). Cloud plans were €20 and €50 a month billed annually, priced per workflow execution, and the Community Edition is free to self-host (pricing). You write every rule yourself, including what the bot says about symptoms and emergencies, and you need your own Meta app.

ClinicConvo (ours)

An AI chatbot built only for clinics that answers WhatsApp, Instagram and Messenger. It opens with an agent already trained for one of ten specialties, which you test like a patient before connecting anything. It never diagnoses or interprets results, sends emergencies to the local emergency number (911, 999) and alerts your team, and passes appointment requests to your front desk or books directly if you turn that on. It connects to Google Calendar, reading only free and busy times, and sends reminders 24 hours and 1 hour before confirmed appointments (integrations). It costs US$ 99, 199 or 349 a month with the AI included (pricing). Weaker than the others on: no EHR or practice management integration, fewer channels than Respond.io or SleekFlow, no broadcast campaigns, and no security certification.

Official API or your existing number?

There are two ways to put a chatbot on a clinic's WhatsApp. Most platforms above require Meta's official WhatsApp Business Platform (the Cloud API): you get message templates, campaigns and an approved business profile, and Meta charges per message. Some tools, including ours, can also link to the number you already use, the way WhatsApp Web does, so your phone keeps working as before. Wati, for example, says that to move an existing number "you must first delete the WhatsApp account linked to that number" and that "WhatsApp chat backups cannot be imported" (Wati, pricing). Meta also offers a way to keep the WhatsApp Business app and the Cloud API on the same number; see our API pricing guide.

Neither route makes WhatsApp HIPAA compliant. Some vendor pages and AI-generated answers say WhatsApp, or its official API, is HIPAA compliant. Meta's terms say Meta is not a business associate and the WhatsApp Business Platform is not HIPAA compliant. US practices should read our HIPAA chatbot guide before putting health information on any WhatsApp tool.

Questions to ask any vendor

Common questions

What is the best WhatsApp chatbot for a clinic? It depends on the job. For a hospital that needs records integration, Bot MD. For many channels and a CRM, Respond.io or SleekFlow. For campaigns, Wati or AiSensy. For a practice that wants patient questions answered by an assistant already trained for its specialty, ClinicConvo. For full control with technical staff, n8n.

Which WhatsApp chatbot connects to Google Calendar? On the pages we read: Respond.io (direct), n8n (Google Calendar node) and ClinicConvo (direct, free/busy only). Wati and SleekFlow connect through Zapier, Pabbly or Make. Landbot connects through Calendly, on web only.

Are WhatsApp chatbots HIPAA compliant? None of the nine tools states HIPAA compliance or offers a BAA on the pages we read, and Meta says the WhatsApp Business Platform is not HIPAA compliant.

Which has a free plan? AiSensy, Manychat (without WhatsApp) and Landbot (with a test number only), and n8n can be self-hosted for free. Respond.io, Wati, SleekFlow and ClinicConvo offer trials instead.

Sources

All read on 16 October 2026. Where a vendor showed us a local currency, we used its own US-dollar page or help center.

1. Bot MD. About, AI agents, Integrations, Channels, Security, Demo.
2. Respond.io. Pricing, AI agents, Integrations, Medical clinics, Security.
3. AiSensy. Pricing (USD), AI agents, Healthcare, Integrations, Privacy policy.
4. Wati. Pricing, Astra pricing, Healthcare, Google Calendar help article, Trust center.
5. SleekFlow. Pricing (US), Enterprise, Calendly integration, Trust center.
6. Manychat. Home, Pro plan, Free plan, WhatsApp pricing guide, Integrations, Security.
7. Landbot. Home, Pricing, Healthcare, Calendly help article.
8. n8n. Home, Pricing, WhatsApp node, Google Calendar node, Security.
9. Meta. WhatsApp Business Platform pricing, Meta Terms for WhatsApp Business Platform.

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• HIPAA Compliant Chatbot: What It Takes and How to Check
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• Pabau Engage Alternatives for UK Clinics (2026)
• Respond.io Alternatives for Clinics (2026)
• Wati Alternatives for Clinics (2026)
• WhatsApp Business API Pricing and HIPAA for Clinics
• Our data: when patients message clinics
• 1 in 4 bad Google reviews of clinics are about not being able to reach them

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