A WhatsApp receptionist that already knows dermatology.
"Can you look at this photo of my mole?" "How much is lip filler?" "Do I need a GP referral?" Your agent answers these on your WhatsApp at any hour, using your own price list and policies, and passes every appointment request to your reception team.
Test it before you connect anything. Then the AI answers up to 200 patient messages free within 7 days, no card. Plans from US$99 a month, billed in US dollars.
Prefer to talk first? Book a 15-minute call.
Example conversation. Your agent uses your practice's details.
Already trained
What it knows about dermatology on day one
The questions a dermatology clinic hears every day are written in before you start. You add what only your practice knows.
Medical or aesthetic
Sorts every request into a medical appointment (rash, acne, mole check, skin check) or an aesthetic one (injectables, fillers, lasers, peels), since cover and pricing work differently.
No opinions on photos
Patients send photos of moles and rashes all the time. Your agent never comments on them and offers an appointment instead.
Aesthetic prices from your list
Quotes only the prices you wrote, per unit, area or session, and says when the price is set at the consultation.
Referrals and insurers
Answers "Do I need a GP referral?" and "Do you see Bupa or AXA patients?" from your own policy, and never says what a policy covers.
Skin check recalls
When a patient replies to your skin check recall or asks if they're due, it passes the request to reception. It never decides when someone is due.
Biopsy results
Explains how your clinic shares biopsy results and flags the request. It never reads or explains a histology report.
Before and after procedures
Sends your own instructions for Mohs surgery, lasers, peels and injectables word for word.
Cancellation list
Adds patients who want an earlier first appointment to your cancellation list request, so reception can fill last-minute slots.
Where it stops
Warning signs go to a human, not a chatbot
Your agent stops, tells the patient to call 999 or go to A&E now, and flags the conversation to your team.
- Skin that is red, swollen, hot and spreading fast, with a high temperature or feeling very unwell
- Widespread blistering or peeling skin, or sores in the mouth or eyes, especially after a new medicine
- Hives with swelling of the lips, tongue or throat, or trouble breathing
- A rash of small red or purple spots that don't fade when pressed, with a high temperature
- Bleeding from a surgery site that won't stop with firm pressure
- Your dermatologists and practitioners, and what each one does
- Medical and aesthetic treatments you offer
- Aesthetic prices per unit, area or session
- Before and after instructions for Mohs, lasers, peels and injectables
- How and when you share biopsy results
- Your GP referral policy, the insurers you're recognised by and your self-pay fees
- Cancellation list rules for new patients
Your part
You fill in the blanks. That's the setup.
Everything specific to dermatology is already written. What's left is what only you know. Skip any of it and your agent says "let me check with the team" instead of guessing.
How it works
Pick it, test it, connect it
Open the dermatology agent
It loads already trained for your specialty. No forms before you see it.
Test it like a patient
Ask it what your patients ask. Change anything by telling it in plain words.
Connect your WhatsApp
Link the number your patients already use. The AI answers up to 200 patient messages free within 7 days, no card, then you pick a plan.
FAQ
Questions dermatology clinics ask us
What does it do when a patient sends a photo of a mole or rash?
It does not comment on the photo. It says the dermatologist needs to see it in person and offers to pass an appointment request to your reception team.
Can it quote anti-wrinkle and filler prices?
Only the prices you write in setup. If a price is set at the consultation, it says so and offers to request one. It never estimates or gives ranges.
Does it know if an appointment is covered by a patient's insurer?
No. It doesn't check cover or pre-authorisation. It separates medical from aesthetic requests, collects the insurer's name and passes it to your reception team.
Does it handle replies to our skin check recalls?
Yes. When a patient replies to your recall or asks if they're due, it passes a skin check request to your reception team. It never decides on its own when a patient is due.
Your dermatology agent is ready. Try it.
Test it with your own questions before you connect anything. Then the AI answers up to 200 patient messages free within 7 days, no card. Plans from US$99 a month, billed in US dollars.
Try the dermatology agentOther specialties