A WhatsApp receptionist that already knows orthopedics.
"I twisted my knee playing soccer, can someone see me this week?" "Do I need a referral?" "Should I bring my MRI?" Your agent answers these on your practice's WhatsApp at any hour, sends each request to the right kind of visit, and hands it to your front desk ready to confirm.
50 messages free, no card. Test it before you connect anything.
Example conversation. Your agent uses your practice's details.
Already trained
What it knows about orthopedics on day one
The questions a orthopedic practice hears every day are written in before you start. You add what only your practice knows.
Injury or long-term pain
It tells a recent injury apart from joint pain that has been building for months, and routes each to the visit type and doctor you list, like sports medicine, spine, hand or joint replacement.
Imaging from somewhere else
Patients who already had an X-ray or MRI get your exact instructions for sending the images or report, or bringing the disc.
Referrals and claims
It asks whether the patient has a referral when your practice needs one, and flags workers' comp and auto accident cases so your front desk handles the paperwork.
Cast checks and post-op visits
Patients with a cast, splint or recent surgery are routed to the follow-up schedule you set, not treated as new patients.
Injection and procedure prep
It sends your written instructions for joint injections and procedures word for word, and tells the patient to confirm with the team if unsure.
"Do I need surgery?"
It never answers that. It says the surgeon decides after an exam and offers to request a consult.
Physical therapy scheduling
If you have PT in house, it collects therapy requests and passes them to the right schedule, with the referral detail your therapists need.
Where it stops
Warning signs go to a human, not a chatbot
Your agent stops the booking, tells the patient to call emergency services or go to the ER now, and flags the conversation to your team.
- A bone pushing through the skin, or a limb badly bent after an injury
- A hand or foot that is numb, cold, pale or blue, especially under a cast or splint
- Pain under a cast that keeps getting worse
- Back pain with new loss of bladder or bowel control, or numbness in the groin
- A hot, red, swollen joint with fever
- Calf pain and swelling, chest pain or sudden shortness of breath after surgery or while in a cast
- Your doctors and their focus (sports, spine, hand, foot and ankle, joint replacement)
- Visit types you offer with prices or insurance notes
- Whether patients need a referral, and how you handle workers' comp and auto accident cases
- How patients send outside X-rays and MRIs to you
- Your prep instructions for injections and procedures
- Your follow-up schedule for cast checks and post-op visits
- Your local emergency number and after-hours line
Your part
You fill in the blanks. That's the setup.
Everything specific to orthopedics is already written. What's left is what only you know. Skip any of it and your agent says "let me check with the team" instead of guessing.
How it works
Pick it, test it, connect it
Open the orthopedics agent
It loads already trained for your specialty. No forms before you see it.
Test it like a patient
Ask it what your patients ask. Change anything by telling it in plain words.
Connect your WhatsApp
Link the number your patients already use, then pick a plan. 50 messages are free, no card.
FAQ
Questions orthopedic practices ask us
Will it tell a patient whether their injury is a fracture?
No. ClinicConvo never diagnoses or reads images. It collects the request and your doctor decides after the exam. Emergency warning signs go straight to emergency care.
Can it handle workers' comp and auto accident patients?
It flags them and collects the basics so your front desk can handle the claim paperwork. It does not verify coverage or explain claims.
Can patients send photos of their X-rays?
Your agent won't comment on images. It tells the patient how your practice wants imaging sent and that the doctor will review it at the visit.
Does it book directly into our schedule?
By default no. It hands a complete request to your front desk, who confirm in your own system. Auto-booking is opt-in.
Your orthopedics agent is ready. Try it.
Test it with your own questions before you connect anything. 50 messages free, no card.
Try the orthopedics agentOther specialties